Terms & Conditions

Effective Date: 1st September 2025

Welcome to UDL Group (“Company”, “we”, “our”, or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing this Site, you agree to these Terms and Conditions, our Privacy Policy, and any other legal notices published by us. If you do not agree, please do not use the Site.

2. Services Provided

Our website provides information about our landscape construction services, including but not limited to:

Landscape design and construction
Hard-scaping (patios, retaining walls, walkways)
Soft-scaping (plants, turf, gardens)
Open space maintenance including irrigation and drainage systems
Outdoor living spaces

Quotes, consultations, or bookings through this Site are subject to availability and confirmation.

3. Quotes and Estimates

All quotes provided through the Site or via email are estimates only and subject to change after a site visit or further consultation. Final pricing may vary based on materials, site conditions, and project complexity.

4. Use of the Website

You agree not to use the Site for any unlawful purpose or in any way that may impair the performance or availability of the Site. You must not:

Post false or misleading information
Attempt to hack or interfere with the Site
Upload malicious software or content
Use the Site to transmit spam or unsolicited communications

5. Intellectual Property

All content on this Site, including text, images, logos, videos, graphics, and design elements, is the property of UDL Group and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

6. User Submissions

By submitting any information (e.g., project inquiries, reviews, photos) to us through the Site, you grant us the right to use, reproduce, and display such content for marketing or promotional purposes, unless you explicitly request otherwise in writing.

7. Third-Party Links

Our Site may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, accuracy, or practices of these external sites.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] will not be liable for any damages arising from your use or inability to use the Site, including but not limited to:

Indirect or consequential damages
Loss of data or profits
Errors or omissions in the content

9. Warranties and Guarantees

Any warranties or guarantees related to our landscaping services will be provided in a separate written contract. The Site does not constitute a binding offer or agreement for services.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. It is your responsibility to review these Terms regularly.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us using the ‘Contact Us’ button available on this Site.

By using this Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Privacy

We recognise that your privacy is very important and that you have a right to control your personal information. We understand that providing personal information is an act of trust and we are committed to protecting your personal information in accordance with our obligations under the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act).

The personal information we collect and hold may include:

name, contact details, and identification
personal preferences, occupation and professional history
payment information
images and recordings, social media and website usage data (which may include your IP address, how you accessed our website and interacted with our social media channels, and your broad location)
information relating to your engagement with us and other information which assists us in conducting our business.

We take reasonable steps to keep any personal information that we hold about you secure, accurate and up to date, whether this information is in paper or electronic form.

In many cases, you do not have to provide personal information to us if you do not want to. However, if we are unable to collect or use your information, we may not be able to engage with you effectively or at all. If you do not want us to collect or hold your personal information, you have the right to request this.